What to put in an inquiry
The four things that let us price work without a phone call first.
Write the problem, not the solution you have in mind. We can price a problem.
Say what is happening today
How the work gets done now, by how many people, and how often. A spreadsheet that three people edit at once tells us more than a feature list does.
Say what would have to be true to call it finished
One or two sentences. If you cannot write them yet, say that too.
Give a band, not a number
The budget field takes ranges on purpose. You do not have to have priced the work to answer it, and an honest band gets you a proposal that fits it.
Say when it has to be usable
If a date is fixed by a season or a contract, put that in the summary. A schedule we cannot meet is something we would rather tell you in week one.
Still need help?
Open a ticket and a human picks it up. Name the project code if your question is about work already underway.
Related articles
What happens between sending an inquiry and a price landing in your account.
What the line items, the total, and the valid-until date each mean.
The files, the source and the rights that come back from each of the four lines.