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10 guides covering the aircraft, firmware, orders, Forge, and your account.
Browse by topic
Verify the download, match the board target, and flash without bricking your flight controller.
What each order status means, when charges happen, and what to do when something arrives wrong or missing.
Charging, storage voltage, retirement criteria, and disposal for the LiPo packs that power your aircraft.
How the Forge CAD workspace is organized, what plans and seats include, and how design-engine credits are spent.
Personal accounts vs shared Spaces, what each role can do, and how join codes and access requests work.
Start here
Verify the download, match the board target, and flash without bricking your flight controller.
What each order status means, when charges happen, and what to do when something arrives wrong or missing.
The 30-day window, what's excluded, and how the RMA process actually runs.
When US registration applies, how Remote ID is handled on complete aircraft, and where parts stand.
Still need help?
Open a ticket and a human picks it up. Include your order number and, for firmware issues, the board target — it saves a round trip.
