Reading a proposal
What the line items, the total, and the valid-until date each mean.
Every proposal is a list of lines, and the total is their sum. Nothing is rolled into a single figure you cannot break apart.
Line items
Each line names a piece of work and its price. If a line does not make sense, reply on the inquiry and ask. Changing a line means a new version of the proposal, not an edit to the one you are holding.
Valid until
A quote stands until the date shown on it. After that the Accept button stops working, and you need a fresh version. Ask for one and we will send it.
What accepting does
Accepting records your answer against that exact version. The version you accepted stays readable in your account afterwards.
Still need help?
Open a ticket and a human picks it up. Name the project code if your question is about work already underway.
Related articles
What happens between sending an inquiry and a price landing in your account.
The four things that let us price work without a phone call first.
The files, the source and the rights that come back from each of the four lines.
