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How we work

You will know what you are agreeing to

Four steps, and the only one that commits you to anything is the one where you press accept.

  1. 01

    You send an inquiry

    What exists today, what you want instead, a budget band and rough timing. It takes a few minutes and it is not a specification. The band matters more than people expect: it tells us which shape of solution to price, and a project scoped against the wrong one wastes both sides' time.

  2. 02

    An engineer asks questions

    Not a salesperson. The reply usually opens with what we still need to know, and that conversation happens in a thread on your project page so the answers stay attached to the work. Some inquiries end here, with us saying it is not a good fit. That is a real outcome and you will get it in writing rather than in silence.

  3. 03

    You get a written proposal

    The work broken into lines, each with its own price, and a total. It carries a date it stands until, normally 30 days out, because the estimate behind it ages. If the scope changes we withdraw it and send a new version rather than quietly editing the one you are holding.

  4. 04

    You accept, and we start

    Accepting happens in your account and it is recorded there with the exact figures you agreed to. Until then nothing is scheduled and nothing is billed. If you decline, the proposal stays readable in your account so you have a record of what was offered.

Two things worth knowing

Before you start

A proposal expires, and the site enforces it

Once the date passes, the accept button stops working. That is not a sales tactic. It is the database refusing a price we can no longer stand behind, and asking for a fresh quote is usually quick.

Withdrawing costs you nothing

An inquiry can be withdrawn from your project page any time before a proposal is out. After that, declining the proposal is the way, and it does not need a reason.

Start at step one

You need an account, because everything above lives on it.