Copyright and Trademark Policy

SpaltX hosts material that customers put there. A project in SpaltX Forge, a model imported into one, a drawing behind a public share link, a product review and a file attached to a support ticket are all content we store rather than content we wrote.

This policy is the route for someone who owns such material and did not authorize it being here. It also sets out what our own name and logo may be used for. It is part of the Terms of Service, and it works alongside the Acceptable Use Policy, which is what makes posting infringing material a breach in the first place.

Content we publish ourselves, including product photography, specification tables, documentation and the site design, is ours. A complaint about that is a dispute with us rather than a takedown request, and it goes to the same address with LEGAL NOTICE in the subject line.

Send notices to support@spaltx.com with COPYRIGHT in the subject line, or by post to Optiarms Inc., 6545 Market Ave N, Ste 100, Canton, OH 44721. Email is faster and we answer it first.

A notice needs all six of the following before we can act on it:

A notice missing an element gets a reply telling you which one, rather than silence. We acknowledge receipt within 2 business days and aim to decide within 5.

• We remove or disable access. The usual step is narrow: revoke the share link, unpublish the review, or make one project unreachable. We do not delete a customer’s whole workspace over one file.
• We tell the account. They get a copy of your notice, including your contact details, and the counter-notice route in Section 4.
• We keep the work where we can. Disabled material stays in place, unreachable, while the dispute runs. Nothing about a takedown is a finding that infringement happened.
• We record it. Notices, our decision and the date go into the record we use for the repeat-infringer policy in Section 5.

We are not the right decision-maker for a hard question of ownership. Where two parties both claim the same geometry, we act on the process rather than on the merits, and the answer to a genuine dispute is a court.

If your material was disabled and you believe that was wrong, whether because you own it, because you are licensed, or because the use is fair, you can send a counter-notice to the same address with COUNTER-NOTICE in the subject line.

It needs:

• Your signature, physical or electronic.
• Identification of the material and where it was before we disabled it, so we can put back the right thing.
• A statement under penalty of perjury that you believe in good faith it was removed through a mistake or a misidentification.
• Your name, address and telephone number.
• Your consent to the jurisdiction of the federal court for your district, or for the Northern District of Ohio if you are outside the United States, and your agreement to accept service from the person who sent the notice.

We forward a valid counter-notice to the complainant. If they do not tell us within 10 business days that they have filed an action to restrain you, we restore the material, usually between 10 and 14 business days after we forward it. Your contact details go to the complainant when we forward it, which is a statutory requirement rather than a choice we make.

We terminate accounts that infringe repeatedly. What counts is a pattern of notices we acted on and that were not answered by a counter-notice or withdrawn, and we look at the conduct rather than at a fixed number, because one bulk filing against a single project is not a pattern.

A notice that a counter-notice answers, or that the complainant withdraws, does not count against the account. Termination follows the process in the Acceptable Use Policy, including its notice and appeal steps, and you keep the right to export your own data.

Copyright is one claim among several, and CAD work attracts the others. A model can carry a trade secret, read on a patent claim, or be covered by an agreement its holder had no right to ignore.

Write to support@spaltx.com with IP CLAIM in the subject line. Say what right you hold, how it is evidenced, what material on our Platform you say infringes it, and where that material is. We handle these on the process in Section 3, adapted to the right involved.

Two limits are worth stating plainly. We cannot assess whether a part infringes a patent claim, so a patent complaint usually results in us passing your notice to the account and leaving the two of you to it, unless a court has ruled. And a claim that a customer uploaded material in breach of a confidentiality agreement is a claim against them: we can disable access, and we cannot tell you what else is in their workspace.

“SpaltX”, “SpaltX Industries”, “SpaltX Forge”, our logo and our product names are ours. Buying our hardware, holding a subscription, or being a verified organization gives you no license to any of them beyond what is set out here.

You may, without asking:

• Use our name in plain text to say truthfully what you have. “Built on a SpaltX airframe” and “drawn in SpaltX Forge” are accurate statements of fact and need no permission.
• Use the logo files from the newsroom in editorial coverage, unaltered.
• Link to any page on this site.

You may not:

• Alter the wordmark, recolor it, set it in a different typeface, or lock it up with another mark.
• Use our marks in your own product name, company name, domain, app icon or social handle, or in a way that suggests we sponsor, supply or endorse you.
• Describe yourself as a SpaltX partner, dealer, integrator or authorized reseller without a written agreement saying you are.
• Put our logo on hardware, packaging or a listing for something we did not make. A part you printed from our published diagram is your part.
• Register a mark, a domain or a handle that is confusingly close to ours, in any jurisdiction.

Ask about anything else at support@spaltx.com with BRAND in the subject line. Permission for a specific use is not permission for the next one.

Every one of them goes to support@spaltx.com, or by post to Optiarms Inc., 6545 Market Ave N, Ste 100, Canton, OH 44721. Use the subject line: it is what routes your mail past the ordinary support queue.